Dealing with an insurance company is rarely anyone's favorite part of a water damage claim, especially while you are also trying to get your home or business back in order. We handle the documentation side of water damage insurance claims in New Orleans so you are not managing it alone.
How We Help
- Detailed documentation - photos, moisture readings, and a written scope of damage from the moment we arrive.
- Working with your adjuster - we can walk your adjuster through the damage and our findings directly.
- Clear scope of work - an itemized breakdown of mitigation and repair work to support your claim.
- Guidance on coverage - help understanding the difference between what a standard homeowners policy covers (like a burst pipe) versus what requires separate flood insurance.
Homeowners Insurance vs. Flood Insurance
This is one of the most common points of confusion after a water loss. Standard homeowners insurance generally covers sudden, accidental water damage - a burst pipe or a failed water heater. Flood damage from rising water, storm surge, or street flooding is typically only covered under a separate NFIP flood policy. We help you understand which situation applies before you file, so there are no surprises. See our cost guide for more on what a typical claim covers.
Start With Documentation
Whether you have already filed a claim or are not sure where to start, the most important first step is thorough documentation - and that is exactly where we come in from the moment we arrive on site.
Frequently Asked Questions
Do you deal with the insurance company directly, or just give me paperwork?
Both - we prepare the documentation and are glad to speak with your adjuster directly when that helps move the claim along.
What if my claim gets denied?
We can provide additional documentation to support an appeal, though the final coverage decision is always the insurer's. Understanding your policy before a loss happens is the best way to avoid surprises.