New Orleans' aging combined sewer system and below-sea-level drainage mean sewage backups are an unfortunately common call, especially during heavy rain when the system is under load. Sewage water is classified as "black water" and contains bacteria, viruses, and contaminants that make DIY cleanup a genuine health risk. Water Damage Restoration New Orleans provides safe, code-compliant sewage cleanup in New Orleans homes and businesses.
Our Sewage Cleanup Process
- Contamination containment to protect unaffected areas of the property.
- Extraction and safe disposal of sewage-contaminated water and debris.
- Removal of porous materials (carpet, some drywall, insulation) that cannot be safely sanitized.
- Hospital-grade antimicrobial treatment of all affected surfaces.
- Structural drying and air quality monitoring.
- Repair and reconstruction once the area is verified clean and dry.
Do Not Wait to Call
Sewage exposure poses immediate health risks to your household or employees. Keep people and pets away from the affected area and call us right away rather than attempting to clean a sewage backup yourself.
Frequently Asked Questions
What should I do right now if I have a sewage backup?
Keep people and pets away from the area and call us rather than attempting to clean it yourself. Avoid running water elsewhere in the house until the backup is diagnosed.
Is a sewage backup covered by insurance?
Coverage varies by policy - some require a specific sewer backup endorsement. We can help you document the loss either way; see insurance claims assistance.